Institution: Bullock Texas State History Museum

Job Title: Museum Programs Manager

Job Posting Dates: December 11, 2024 - Until Filled

Hiring Rate: $57,600 -$59,400 annually

Job Posting: https://tspb.texas.gov/spb/employ/post/2025-021_Museum_Programs_Manager_posting.pdf

Job Duties: : For purposes of this agency's job descriptions, "essential job duties" are defined as assigned tasks that are critical or fundamental to the position and not marginal. If an individual is qualified to perform the essential job duties, the individual must be able to perform the essential job duties with or without reasonable accommodation.

• Oversees the planning, development, implementation, and assessment of museum programs.

• Researches and understands the needs, interests, and concerns of visitors to ensure offerings are relevant and reflect best practice.

• Engages community organizations and develops partnerships with local and statewide civic, education, and cultural organizations to offer deeper, multi-disciplinary activities, and expand audience.

• Develops the calendar of programs designed for visitors of diverse age groups and interests, to ensure continual and active offerings throughout the year and during peak times, including summertime, seasonal holidays and school breaks. Continually evaluates current offerings and initiates new program types to ensure the Museum offers unique, innovative, and reflective programs in multiple disciplines and formats.

• Plans and implements the Museum's annual flagship programs, regularly scheduled workshops and drop-in programs, as well as audience-specific offerings.

• Develops resources and materials to increase visitors’ understanding and appreciation of the Museum and its exhibitions and film programs, including on-site materials, web-resources, or other technologies.

• Strategizes with the Museum marketing department to maximize participation and present the Museum as a continually changing cultural destination.

• Writes copy on Museum Programs for the Communications Department and represent the Museum on interviews and media as assigned by the Communications Department.

Required Education and Experience:

• Bachelor's Degree in Education, Museum Education, Museum Studies, History, Art History, or related field.

• Must have held previous positions that demonstrate the application and understanding of museum education practice and pedagogy.

• Three (3) years of related experience teaching, programing cultural events, and/or working with youth, families and lifelong learners in museum, library, cultural center, school, governmental or nonprofit organization. Preferred Education and Experience:

• Master's Degree in a related field and/or additional experience in a museum setting.

• Fluency in Spanish a plus.

• Demonstrated ability to design and create print and online program materials a plus.

To Apply: Submit a fully completed Stateof Texas application to the TSPB by:

For an application or additional information see: http://www.tspb.texas.gov/spb/employ/employ.html or call: (512) 463-5495

Institution: Lyndon B. Johnson Presidential Library and Museum

Job Title: Archives Technician

Job Posting: https://www.usajobs.gov/job/821096200

Job Duties:

As an Archives Technician, you will:

  • Provide written and oral "first-line" reference assistance and consultation, responding to all forms of inquiry concerning NARA's broad range of archival holdings, in original or surrogate format, by using complex finding aid systems and related archival sources, in both electronic and analog formats.

  • Pull and refile records according to NARA policies and procedures.

  • Review information about records prior to making them available to researchers, ensuring that access restrictions are being followed.

  • Independently monitor the use of records by the public and address customer usage that threatens the safety of records or limits access.

  • Participate in the digitization efforts of archival holdings for public access following broad NARA guidance and procedures.

Open & closing dates: 12/02/2024 to 12/10/2024

Salary: $45,314 - $65,463 per year

Institution: The Harry Ransom Center, The University of Texas at Austin

Job Title: Membership Manager, The Harry Ransom Center

Job Description: Job Posting Title
Membership Manager, The Harry Ransom Center

Duration
Expected to continue

Earliest Start Date
January 2nd, 2025

Scheduled Weekly Hours
Full-time 40 hours per week

About the Harry Ransom Center:
The Harry Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. The Center’s extensive collections provide unique insight into the creative process of some of our finest writers and artists, deepening our understanding and appreciation of literature, theatre and the performing arts, film, photography, and art. The Ransom Center maintains an active program of exhibitions and public programs that interpret and provide insight into the Center’s collections for broad audiences.

Responsibilities
• Reporting to the Chief Development Officer, manage the Ransom Center’s membership program. Serve as the Center’s liaison for members, providing excellent customer service to existing members and recruiting new members at every level.
• Serve as the key administrator for the Center’s membership records and database, managing membership gift entry and records in VIP (UT’s donor database), Join it (the Center’s membership software), and Mailchimp (the Center’s email marketing platform). Create and administer monthly membership renewal communications via mail and email, adhering to Texas Development guidelines. Manage membership gift acknowledgments. Foster open lines of communication with development staff about donor prospects and stewardship. Supervise student employees/interns.
• Collaborating with Ransom Center staff and Event Operations Manager, plan and execute 8-10 annual member events, such as the Director’s and opening receptions for new exhibitions, curator tours, open houses, and exclusive experiences for Director’s Circle members. Coordinating with the Events Operations Manager, manage event planning and logistics, communications, replies, guest lists, staff participation, and volunteers. Build strong relationships with vendors. Track event budgets and follow-through on vendor payments.
• Collaborating with marketing and development teams, build and steward the Center‘s membership base. Implement membership and fundraising campaigns through print/digital collateral, website, direct mail, email, and social media. Conduct research to develop and identify prospects and create on-site recruitment promotions. Execute regular lapsed member campaigns. Develop member communications and appeals for visitors and free public program event attendees. Generate mailing lists from the membership database for various communication projects.
• Serving as a member of the development team, help execute periodic large fundraising events and campaigns including annual spring campaign, periodic anniversary galas, and special events.
• Manage annual budget for membership revenue and expenses. Prepare monthly reports. Assist in preparing an annual forecast for membership expenses and revenue.

Required Qualifications
• Bachelor's degree with coursework in English or the humanities or commensurate professional experience.
• 1-2 years of experience in membership, annual giving, special events, or work or in a related field.
• Excellent written and oral communication skills.
• MS Office and database proficiency.
• Flexibility of schedule and the need to work on site on some weekends and evenings.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications
• Two or more years of experience administering a membership program in a museum, library, or nonprofit organization.
• Two or more years of experience executing both large and small special events.
• Demonstrated ability to manage multiple projects simultaneously and meet competing deadlines.
• Preference will be given to applicants with experience with a Customer Relationship Management (CRM) system.
• Attention to detail, excellent follow-through skills, and demonstrated ability to enter and maintain accurate records that adhere to policy.
• The ability to work cooperatively with others.
• Experience providing great customer service.
• Professional demeanor and demonstrated ability to listen and to be open to feedback.
• Experience obtaining and working with event sponsors and vendors.

Salary
$50,000+, dependent upon qualifications.

Working Conditions
• Standard office conditions.
• Repetitive use of a keyboard and standard office equipment at a workstation.
• Regular activities require ability to change priorities as needed.
• Light work including lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds and walking or standing during special events.

Required Materials
• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest
• 3 professional writing samples or completion of a writing test

For more details and to apply, please see the full job posting here: https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Membership-Manager--The-Harry-Ransom-Center_R_00036524

Application Deadline: 1/1/2025

Where to Apply: http://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Membership-Manager--The-Harry-Ransom-Center_R_00036524

Contact Email: hr@hrc.utexas.edu

Institution: UMLAUF Sculpture Garden + Museum

Job Posting Title: Marketing Coordinator

Purpose:
The UMLAUF seeks a Marketing Coordinator to support all aspects of museum marketing, communication, and public relations for the UMLAUF Sculpture Garden + Museum. The ideal candidate is invested in learning about the UMLAUF’s mission, vision, and programs, and sharing them locally and nationally. This candidate is a detail-oriented forward thinker who understands how to best position the UMLAUF through social media, digital campaigns, and in print.

Responsibilities:

Communications & Planning:

o Serve as marketing and public relations point of contact for all internal staff and external media

o Collaborate across departments to create integrated strategies and campaigns to effectively promote a broad range of museum activities to diverse audiences across mediums and platforms (e.g., print, digital, social media, email, signage)

o Work with departments to execute communications campaigns and strategies

o Maintain internal calendars for print, content, and design deadlines

Email, Social Media & Digital Marketing:

o Maintain the website and update content

o Create and manage online content and presence for the museum, including but not limited to:

-Social media platforms (Instagram, Facebook, X, LinkedIn, TikTok, etc.)

-Online review platforms and pages (Google, Yelp, etc.)

-SEO / SEM for the museum

-Online advertisements

o Regularly post and update UMLAUF events on online event calendars

o Build and schedule museum emails via MailChimp, including newsletters, event invitations, and important updates

o Manage recipient lists in MailChimp

o Generate analytics and engagement reports as needed

Content Creation & Management:

o Serve as the point of contact for approving all marketing elements before anything goes to print or publication, ensuring that UMLAUF staff are adhering to brand guidelines

o Create copy and content for use on social media, email, blogs, event pages, television, and print

o Attend many UMLAUF events and programs onsite and offsite to create content

o Manage list of media contacts, write and disseminate press releases for UMLAUF news, including but not limited to programs, events, and exhibitions, and serve as media point of contact

o Manage and organize content to be used for publicity purposes, such as photos from UMLAUF events, quotes from visitors, and other storytelling methods

Optional:

o For candidates who also possess strong graphic design experience and capabilities, please discuss that experience in your cover letter and/or resume. Graphic design skills are often needed to create posters, banners, invitations, and social media posts.

Qualifications:

• Excellent written, visual, and verbal communication and interpersonal skills

• Skilled in organization, task prioritization, and attention to detail

• Experience with content management systems, email marketing tools, data analytics, and social media platforms

• Proficient with Microsoft 360

• Strong experience with Wix, email marketing platforms, Adobe Acrobat, Google Analytics, and social media management tools

• Preferred experience with MailChimp and Neon CRM

• Familiarity with Adobe Creative Suite and/or Canva

• Ability to work well in a collaborative, team environment with the ability to self-direct and be proactive in completing goal-oriented assignments

• Preferred familiarity and interest in art and nonprofits

• Bachelor’s degree in related field

• 2+ years of experience working in marketing

Salary Range:
$45,000 - $50,000

Application Deadline:

December 1, 2024

Required Materials:

Interested candidates should submit the following documents to operations@umlaufsculpture.org:
1. A letter of interest
2. Resume
3. Contact information for three references

Where to Apply: https://www.umlaufsculpture.org/job-opportunities

Contact Email: operations@umlaufsculpture.org

Institution: Harry Ransom Center

Job Posting Title: Manager of Visitor Experience

General Notes:
About the Harry Ransom Center:

The Ransom Center is an internationally renowned humanities research library and museum at The University of Texas at Austin. Its extensive collections provide unique insight into the creative process of writers and artists, deepening our understanding and appreciation of literature, photography, film, art, and the performing arts. Visitors engage with the Center's collections through research and study, exhibitions, publications, and a rich variety of program offerings including readings, talks, symposia, and film screenings. 

The Ransom Center encourages discovery, inspires creativity, and advances understanding of the humanities for a broad audience through the preservation and sharing of its extraordinary collections. To learn more about our institutional mission and values, visit:  https://www.hrc.utexas.edu/about/#mission-values. 

Purpose:
The Manager of Visitor Experience is a full-time position responsible for overseeing and leading all operational aspects of the Ransom Center’s visitor and volunteer services programs. The Manager of Visitor Experience is tasked with developing and implementing overall strategies to ensure outstanding customer service and meaningful experiences for Center visitors. The Manager of Visitor Experience is also responsible for recruiting and training a core group of student and community volunteers to assist in the daily visitor services operations of the Center.

Able to work weekends and evening hours as needed to provide staffing coverage. Holiday hours and additional hours may be required during peak periods and Ransom Center events.

Responsibilities:

·         Create a highly positive experience for museum visitors that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Center. Manage the oversight of the visitor services program, including visitor services desk operations (training, technology, policies and procedures). Proactively promote membership and donations. Resolve visitor issues and complaints. Substitute staff at visitor services desk as needed.

·         Manage the museum’s community volunteer program for visitor services and special events volunteers. Develop and implement recruitment strategies and training for volunteers. Additional duties include scheduling shifts, sending timely communications, providing supervision while onsite, and carrying out a volunteer recognition program. Annually recruits new volunteers, appoints them as conditional employees, and conducts onboarding training sessions. Manages ongoing continuing-education sessions for visitor services volunteers. Plans and maintains the volunteer calendar of events and communicates regularly with volunteers in person and through email, phone, text messages as needed, and a weekly eNewsletter.

·         Train docents to give tours of Center exhibitions. Oversee the exhibition tour calendar and ensure requests are confirmed, docents are scheduled, and tour quality is high. Responsible for giving tours when volunteers are unavailable.

·         Daily collaboration and communication with team to ensure a positive and welcoming experience for all museum visitors. Collaborate with marketing & communications, membership, programming, and other external facing teams to implement promotions and partnerships that promote the visitor experience and membership conversion. Work with the marketing & communications team to develop visitor-focused collateral, support the museum’s on-site and online presence, and develop and administer visitor feedback systems. Research and order shop items related to Ransom Center exhibitions.

·         Collect exhibition statistics and revenue reports for senior management. Develop and oversee the visitor and volunteer services annual budget. Responsible for tracking, monitoring, and reconciling all departmental expenses. Track and report first floor gallery statistics on a weekly basis, including attendance, donations, audio guide engagement, tour participation, gift shop sales, and survey numbers when applicable, and completes end-of-exhibition wrap up reports.

·         Research and plan merchandise for exhibitions. Work with business office to provide daily reports of credit card transactions.

·         Other related functions as assigned.

Required Qualifications:

·         Bachelor’s degree

·         5 years’ experience working in education or a customer services position, or equivalent experience

·         2 years’ experience training and supervising a group of community volunteers, or equivalent experience

·         Strong, pro-active communication and interpersonal skills (both verbal and written)

·         Friendly, calm disposition; must enjoy working with the public and volunteers

·         Experience in a position that requires a high degree of accuracy; detail-oriented

·         Confident and outgoing customer service skills and the ability to act both courteously and firmly with the public

·         Promotes collaborative climate that recognizes, celebrates, and rewards diversity

·         Demonstrates cultural sensitivity in communicating with colleagues and visitors of diverse backgrounds

·         Works well with interruptions, can multi-task, and meet deadlines

·         Demonstrated professional demeanor, problem solver, and ability to work independently

·         Skilled in the use of PC or Mac computers and basic office software

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications:

·         7 years’ experience working in education or a visitor or customer services supervisory position, or equivalent experience

·         3 years’ experience training and supervising a group of community volunteers, or equivalent experience

·         Bilingual (English/Spanish)

·         Prior museum experience and demonstrated knowledge of museum standards and best practices

·         Some marketing knowledge

Salary Range:
$47,000

Working Conditions:

·         May work around standard office conditions

·         Repetitive use of a keyboard at a workstation

·         Lifting and moving (must be able to lift 20lbs)

·         Climbing of ladders

·         Use of manual dexterity

·         Requires interacting directly with the public

·         Requires some standing and movement in a gallery space

Work Shift:
40 hours a week to be completed M-F with occasional Saturday and evening hours.

Required Materials:

  • Resume/CV

  • 3 work references with their contact information; at least one reference should be from a supervisor

  • Letter of interest

 

For more information and to apply, please view the full job posting here: https://utaustin.wd1.myworkdayjobs.com/UTstaff/job/UT-MAIN-CAMPUS/Manager-of-Visitor-Experience--Harry-Ransom-Center_R_00035690